At our first meeting, we get to know each other, determining if we're a good fit together. We ask about your strengths, challenges and goals, while clarifying expectations and potential coaching tools. If appropriate, we may meet with your manager, HR rep or organizational leader to ensure that our coaching aligns with the overall organizational goals.
Now, it's time to go deeper, forming a better understanding of who you are, while analyzing your work context. We jump-start the process with an in-depth questionnaire to learn more about you, while incorporating assessment tools, such as the Enneagram and Kolbe. At times, we conduct confidential 360-degree interviews with your manager, peers and direct reports. Asking your team about your strengths and challenges, we report patterns and trends back to you.
Here's where the intensive coaching begins. Whether it's in-person, video, phone or email conversations, our approach is always highly collaborative and engaging. Often, our sessions will take place every two to three weeks, giving you time to test our new approaches. Through frequent action and reflection cycles, your learnings will have the greatest impact. In this phase, if appropriate, we may invite you to a Leadership Tools workshop, where you'll collaborate with other coaching clients, and then build on your learnings over time in individual sessions.
At consistent intervals, we ask for your feedback on how to improve our coaching relationship, checking on the progress and results of your action and reflection cycles. Sometimes, we elicit feedback from your manager, while fully protecting your privacy and confidentiality.
Even when our coaching comes to an end, we always leave the door open to you. At this phase, we may simply engage in quarterly sessions or ongoing email exchanges. We also work with you to create a sustainable, ongoing plan for stabilizing your gains and building further skills. Sometimes, we conduct a three-way meeting with your manager or another organizational stakeholder.